Chander Prakash Gurnani appointed CHRO at CogentHubCX.AI

CogentHubCX.AI, a growing digital CX and AI-driven outsourcing firm, has appointed Chander Prakash Gurnani as its new Chief Human Resources Officer (CHRO). Gurnani, an HR leader with a diverse career spanning IT service, BPO, and consulting, brings expertise in organizational design, talent transformation, and culture building. At CogentHubCX.AI, he will lead the HR function to support rapid business growth, focusing on scaling workforce capacity, improving employee engagement, and embedding technology-led HR practices. His appointment reflects the company’s ambition to expand its digital CX and AI-enabled services globally, which requires a strong, future-ready HR framework. Gurnani’s mandate will also include developing leadership pipelines and promoting diversity and inclusion, ensuring the company builds an engaged and resilient workforce. His arrival underscores CogentHubCX.AI’s recognition that people, alongside technology, remain its most valuable growth enabler.