McDonald’s Asia appoints Saumya Mittal as Chief People Officer

McDonald’s Asia has appointed Saumya Mittal as Chief People Officer, unifying the region’s people agenda across diverse markets and franchise systems. The CPO remit balances strategy with everyday enablement: workforce planning calibrated to market formats; leadership pipelines for restaurants and corporate roles; and a performance system that sets clear goals and reinforces frontline excellence. Learning will be modular, restaurant operations, digital ordering, safety and food standards, and leadership programs sequenced to career stages. Inclusion and wellbeing will be treated as operating practices, not slogans, with manager toolkits and simple escalation paths. Rewards will emphasize fairness and transparency, with recognition tied to guest experience, team leadership, and operational metrics. HR technology, scheduling, learning, case management, will be simplified and integrated to cut administrative load and raise data quality. Compliance and brand safety stay central, with audit rhythms that make doing the right thing the path of least resistance. Externally, the function will sharpen employer branding to attract operations leaders, digital talent, and supply-chain specialists. Internally, the focus is consistency: the same standards, the same language, the same cadence, so restaurants can deliver warm, fast, reliable experiences at scale. Mittal’s charter turns people strategy into daily habits that guests feel in every visit.