Novartis India appoints Jonas Prasanna as Head – People Services and Solutions

Novartis India, part of the Swiss multinational healthcare giant, has appointed Jonas Prasanna as Head of People Services and Solutions. Prasanna, an HR professional with strong expertise in people operations, employee services, and process excellence, will lead the company’s HR service delivery model in India. His mandate includes modernizing people services, improving employee experience, and embedding digital tools to support seamless HR operations. Novartis has been investing significantly in India as a global capability center for innovation, R&D, and digital health solutions. Prasanna’s appointment aligns with this strategy by ensuring that people services are scalable, efficient, and aligned with global standards. He will also focus on building resilience and agility within HR operations, helping Novartis attract and retain talent in a competitive pharmaceutical landscape. His role underscores Novartis’ commitment to building a people-first, digitally enabled workplace that supports its mission of reimagining medicine.