MakeMyTrip elevates Richa Jha to Director – HR

MakeMyTrip, India’s leading online travel company, has elevated Richa Jha to Director – Human Resources, highlighting HR’s strategic importance in sustaining growth in a competitive travel-tech sector. Jha, who has been part of MakeMyTrip’s HR team, now takes on broader responsibilities across talent strategy, employee engagement, leadership development, and workforce planning.

As the travel sector rebounds post-pandemic, MakeMyTrip’s focus is on innovation, customer experience, and operational excellence, all requiring strong people practices. Jha’s elevation ensures continuity in HR leadership and signals confidence in her ability to support the company’s expansion while maintaining a culture of collaboration and agility.

Her new role reflects MakeMyTrip’s emphasis on HR as a growth enabler, balancing employee well-being with high-performance outcomes.