The Ritz-Carlton, Bangalore has appointed John Paul D'souza as Director of HR to strengthen people strategy, training, and engagement in support of luxury service excellence.
The Ritz-Carlton, Bangalore, a flagship property under Marriott International, has appointed John Paul D'souza as Director of Human Resources. D'souza brings extensive hospitality HR experience, having previously held leadership roles in luxury hotels and resorts. At Ritz-Carlton Bangalore, he will be responsible for overseeing HR strategy, talent acquisition, training, and engagement programs to ensure service excellence. The luxury hospitality sector is defined by its people, and D'souza’s leadership will play a key role in maintaining the brand’s reputation for impeccable service and employee-centric culture. His appointment comes at a time when luxury hospitality in India is experiencing renewed demand from both domestic and international travellers. By strengthening workforce capability and creating a supportive employee culture, D'souza will ensure the Ritz-Carlton Bangalore continues to deliver world-class guest experiences while remaining an employer of choice in the hospitality industry.