Add Your Business
SERVICE REQUESTS
Let PubWorks manage your Service Requests – Demand Maintenance
Complete Visibility
PubWorks Service Requests module is the way to track your demand maintenance and keep your community running smoothly. You can track Service Requests, from initiation through to the work order and on to completion.
Automated Workflows
We have a workflow we like to call the “Service Request Triangle” that is the definition of efficiency. This thorough and consistent process will manage the very fluid and reactionary nature of Service Requests while providing valuable insight regarding the associated costs.
CAPABILITIES
See Click Fix Integration
Online Service Requests
Service Request Triangle
Assign Calls by Employee and/or Department
Monitor Costs and Progress
Identify Trouble Spots and Trends
Respond to Citizens with Instant and Accurate Information
Online Citizens Service Request Portal
Electronic Time-sheet
Many Ready-To-Use Reports
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