Product Overview
Cityworks is where local governments and utility agencies go to get work done. We designed the leading GIS-centric public asset management and permitting platform to support the complete lifecycle of your infrastructure, from permits and construction to maintenance and replacement.
Built exclusively on Esri ArcGIS, Cityworks helps you fully leverage your authoritative GIS data and provides a total solution to improve your agency’s operational effectiveness. We are in the trenches with you—helping you build safe, resilient, and smarter communities.
Asset Management
Leverage Cityworks and ArcGIS to inspect, manage, analyze and score your infrastructure assets.
Specifications
CITYWORKS AMS
Empowering GIS intelligence for public asset management.
MANAGE YOUR WORK. ANYTIME. ANYWHERE.
You need to provide sustainable services to your customers while maintaining assets in a cost-effective manner. Cityworks AMS is designed to help you manage public assets and their associated data, work activities, and business processes.
ACCESS REAL-TIME DATA
Cityworks is built exclusively on ArcGIS, giving both office staff and field crews access to real-time data and simplified workflows.
MAKE INFORMED DECISIONS
Use dashboards, analytics, and maps to visualize data, understand resources, and report more accurately.
IMPROVE COLLABORATION
Share asset data and streamline communication among employees, across departments, and with your customers.
IDENTIFY AND EVALUATE RISK
Cityworks and ArcGIS can help you identify your riskiest assets and put the right plans in place to improve them.
MOBILIZE YOUR WORKFORCE
Empower your field crews to interact directly with GIS assets by collecting information, reporting observations, uploading pictures, completing outstanding tasks, and using visual map tools to streamline workflows.
Workload
Take the Work Out of Work Management
For supervisors who manage field crews and inspectors, juggling employee schedules can be a daunting task. Workload gives supervisors a simple yet powerful interface for reviewing, assigning, and modifying work activities. The application includes a dynamic map interface and allows managers to interact with PLL cases as well as AMS work orders and inspections.
Respond
Works Where You Are
Your work isn’t limited to your desk and neither is Cityworks. Cityworks Respond delivers a persistent map experience and powerful dashboards with a modern look and feel—whether you’re on a computer, tablet, or smartphone. You have the power to manage assets and create work orders, as well as capture digital signatures for inspections and permitting tasks, right in the palm of your hand.
STOREROOM
Inventory Management Solutions for Public Works and Utilities
CONNECTED INFRASTRUCTURE SYSTEMS BRING VISIBILITY TO EVERY STAGE OF YOUR SUPPLY CHAIN
Inventory management can be costly and time-consuming. Successful warehouse management is key to tracking inventory and optimizing your entire supply chain, from initial requisitions to asset installations. Efficient inventory management helps keep your costs down, minimizes job delays due to material availability and ensures reorders happen on-schedule.
Storeroom from Cityworks is a cloud-based inventory management system that works as both a standalone application or as an integrated part of the Cityworks platform to optimize your operations in the field and the warehouse with a connected infrastructure system. With the adaptability and up-to-date maneuverability of an SaaS asset management system, Storeroom provides users the ability to manage inventory and integrate data to keep workflows efficient. In addition to the dynamic flexibility of cloud-based asset management, Storeroom can be deployed on-site for organizations with unique needs.
Pavement Management
Pave The Way to Improved Operations
Whether you’re patching potholes or rebuilding roads, maintaining pavement infrastructure is both costly and time consuming. Get ahead of the curve by integrating your pavement analysis tool and your work management system.
PERFORMANCE BUDGETING
IMPROVE PRODUCTIVITY AND BUDGET PERFORMANCE
Performance Budgeting provides a framework for activity-based budgeting reconciliation, year-to-date tracking, and annual and daily budget projections. Track your work progress against desired or anticipated levels to better promote crew accountability and efficiency, improve data quality and material tracking, and provide administrators with reliable indicators for infrastructure management.
OpX
Create a streamlined experience for operational projects and emergency management.
OPERATIONAL INSIGHTS
Identify infrastructure risks and evaluate your maintenance and replacement strategies.
CITYWORKS MOBILE APP
Configurable workflows to support you wherever your work takes you.
IN THE FIELD. ON THE GO.
Give field crews easy access to service requests, work orders, cases, and inspections—right in the palms of their hands. The Cityworks mobile app provides field-specific tools for both iOS and Android devices, eliminating the need for paper forms and supporting valuable data collection.
Cityworks + e-Builder
PROJECT MANAGEMENT SOFTWARE FOR EVERY STAGE OF THE CONSTRUCTION LIFECYCLE
Infrastructure projects demand complete visibility. e-Builder is the leading software for asset owners managing capital improvement construction projects. It delivers a 30:1 reduction in cycle times and provides up to 4% project cost savings, keeping you on-time and within budget. And now, e-Builder integrates with Cityworks on the Trimble Construction One™ platform.
The new e-Builder and Cityworks integration as part of Trimble Construction One provides a seamless transition from the build-to-operate phase of your project. It automatically imports assets across the software platforms, ensuring you move from construction to operational maintenance with ease. With e-builder and Cityworks, project complexity is simplified.

