Product Overview
GuestTouch is automated next generation guest engagement and reviews solution for hotels that modernize and automates customer interactions, such as messaging, customer feedback and reviews to improve hotel's online reputations, boost guest experiences, improve scores and provide robust guest engagement to help hotels drive bookings, consistently! '
Headquartered in San Francisco, CA, GuestTouch is on a mission to help hotels deliver exceptional experiences, connect with guests and drive more bookings with cutting edge solutions
Specifications
Reviews Dashboard
Manage all your reviews in a single dashboard
Reviews Analytics
Actionable and precise insights
Get more reviews
Collect more and better reviews seamlessly
Instant Review Invite App
Collect reviews and feedback instantly
Reviews Widget for Website
Influence direct bookings. Showcase your best reviews on your website
Concierge page
Digital guidebook
Promote & upsell
Sell upgrades, services and more
Pre-arrival guest messaging
Send personalized pre-arrival messages
Automated messaging
Send right message at the right time. Completely personlized
Team Chat
Supercharge inter-staff communication
Increase reviews with messaging
Collect more reviews through guest messaging
Get guest feedback with messaging
Collect direct guest feedback
Create guest journey
Create stellar guest journeys
WhatsApp for Hotels
Engage your guests on most preferred channel
Transaction & Stay Emails
Send beautiful emails to guests
Google Business Messages for Hotels
Engage your potential customers right from google search