Product Overview
Cloutly helps local businesses automate and personalise customer review generation, so they can rapidly build social proof on the channels they rely on for new business.
It's the fastest way to get your customers talking about you.
Specifications
Review Campaigns
Get more reviews, win more customers
Reviews. Lots of them! When you add your contacts into a multi-step campaign, you'll score more reviews than ever before.
Drive 3x more reviews with campaigns
People are busy. Review requests get overlooked. You shoot your shot, but no-one's home.
Cloutly campaigns use a smart-step messaging system to elegantly engage your customers across SMS and email, maximising your chances of scoring a review.
Use video to stand out in your customer's inbox
Go beyond boring emails and engage with your customers on a whole new level.
Using Cloutly, you can create and send personalised video messages for different customer segments. Make your review requests irresistible by adding a fun, human touch.
Uncover your biggest customer advocates
Keep track of your contacts, see who's reviewed you, respond to them and keep your finger on the pulse of the customer experience.
Cloutly helps you identify your brand evangelists, so you can thank them, celebrate them and maybe offer them something special in return.
Reputation Management
Take control of your online reputation
What do your customers really think about you? Cloutly's reputation management software helps you monitor reviews and measure the customer experience.
See 40+ review sites rolled into one
Before: Your reviews are everywhere. You're overwhelmed. You need to log in to dozens of review sites (if you can remember the passwords). Reviews slip through the cracks and your customers feel like they're being ignored.
After: One dashboard, all your review sites. No more juggling logins, wasting time or missing crucial customer feedback. You're in control. Your customers are happy. A sense of calm washes over you.
Show up first, earn trust, win more customers
Somebody has to show up first. Why not you?
Get a head start: Use Cloutly to drive more reviews, build more trust and work your way to the top of the review sites that matter most.
You'll fast become the clear-cut winner when people compare you to others.
Respond to reviews without it feeling like a chore
Engaging with customer reviews should be authentic and rewarding, but thinking about how to word your responses and then typing them out - one by one - can be incredibly draining and time consuming.
Solution: Cloutly's quick response templates save you time and energy by pre-filling your responses for you, based on whether the review is positive or negative. Simply choose a template, tweak it a bit, and you're good to go.
Review Links and QR Codes
More reviews anytime, anywhere
Get reviews from customers even if you don't have their details by generating a review link, connecting it to a QR code and setting it up in your business. Or, send your link in existing marketing, emails and more.
Turn existing customer interactions into reviews
You already engage with your customers by email, chat, or even in-person. Now it's simple to turn those existing interactions into opportunities to collect reviews.
Create a landing page in Cloutly, copy the link and inject it into your existing comms to drive reviews, without any extra effort.
Customise, create, and link in seconds
You can create your own review landing page in a matter of seconds, with full control over the language, branding and review sites.
Whether you're an auto dealership who wants to get reviews from people face to face in your showroom, an accounting practice who asks customers to sign off on tax forms, or an e-commerce store who solicits reviews after a customer purchase, Cloutly landing pages can help you score more reviews, without the double-handling of a separate system.
Review Widgets
Turn your browsers into buyers
Inject a splash of social proof into your website. Our dynamic review widgets pull all your reviews into a living, breathing conversion catalyst.
The easiest way to cut through buyer friction
When we're unsure, we look to others for validation. Review widgets bring an authentic stream of dynamic, live customer reviews to your website (from the review sites that matter most) to help convert more browsers into buyers.
Set up a review widget in seconds and drop it into your website to lift conversion rates.
Social proof where and when you need it
From carousels, to review badges, to pop-ins. With Cloutly, you've got social proof on tap.
Add your review widgets to high-friction webpages like sign-ups, carts/checkouts, lead magnets, webinars and PPC landing pages, to help bust through buyer friction and increase conversions.
If you're a developer on our Power plan, you can also tap into our reviews API to supercharge your own widgets.
Review widgets that work on any website
Our review widgets work across virtually any web environment and CMS. Wordpress, Shopify, Squarespace, Wix, Magento, BigCommerce, Neto and more.
All you need to do is copy and paste. That's it!