Add Your Business
With your customers at the center, Tessitura helps you deepen engagement, even from a distance. Tessitura meets the needs of every department with a completely unified solution that consolidates all visitor, audience, member, and donor information. Tessitura’s unique platform increases organizational efficiency, giving you more time to deepen customer engagement and connect with new audiences. Now is the time to increase your organization’s efficiency to meet new challenges and opportunities, recover and reconnect, and continue to deliver on your mission.
CRM lies at the heart of our mission and our technology platform. Ticketing works hand-in-hand with fundraising, membership, marketing, education, and front of house. Intuitive tools help uncover business insights and turn data into action. And features like timed admission, integrated streaming, and contactless scanning help build a sustainable future. With Tessitura in their toolkit, organizations can achieve their goals with ease.
UNIFIED CRM
The tools you need to focus on your customers
Tessitura was created to enable sophisticated customer relationship management. See interactions from every area of your business, at each point in the customer journey. Through each centralized customer record, you can capture and analyze data across all areas of your organization.
Admissions & attendance
Tickets, packages & subscriptions
Contributions
Memberships
Donor Cultivation & stewrdship
Relationships & Networks
Customer preferences & Interests
Communications
TICKETING & ADMISSIONS
Standard tools for every ticketing scenario
General & timed admission
Virtual & hybrid Experiences
Capacity controlled ticketing
Seated venues
Flexible & pre built packages
Subscription Renewals
Single & Multi-Venue packages
Automated Discounts
BUSINESS INTELLIGENCE
From Data to Decisions
Tessitura’s business intelligence platform organizes data and surfaces information, enabling easy analysis and instant insights.
Innovative solutions for your organization
Find, explore, and understand your data with Tessitura’s robust business intelligence tools.
AD HOC lists & queries
200+ standard reports
Pre-built dashboards
Notifications & Alerts
Build your won dashboards
on the fly analysis
Community-shared reports & dashboards
Visual data exploration
EDUCATION
Building Blocks for Better Education
Build better relationships with students, families, teachers, and schools
Connect students, families, teachers & schools
Tessitura's unified CRM helps you build relationships with students and families, as well as with teachers and schools. Detailed program tracking helps you improve the effectiveness of your education initiatives and demonstrate the value of your programs to funders.
Track relationships
Meet studsents needs
Sell classes & workshops
Bundle classes & events
Smooth on sales
Communication tools
Room & resources scheduling
FUNDRAISING & PORTFOLIO MANAGEMENT
Maximize relationships for maximum revenue
Achieve your most ambitious fundraising goals
Fundraising relies on strong relationships
Tessitura gives you a full picture of every customer in your portfolio so that you can cultivate those essential connections. From research to cultivation to stewardship, Tessitura helps you at every stage of the contribution life cycle.
Sophisticated Gift Processing
Comprehensive campaign management
Moves management & stewardship
Online giving & quick donations
Automated billing & payments
Acknowledgment emails & letters
Relationship mapping
Special event management
MARKETING
Target effectively to grow engagement
Leverage a 360-degree view of your customers for personalized & efficient marketing
Data-driven marketing
Harness a full understanding of your patrons to personalize your marketing across all channels, target your messages, automate communications, and more.
Segmentation
Return on investment
Marketing Automation
Instant data insights
Dynamic pricing
Personalize Communications
Response tracking
Real-time results
MEMBERSHIPS
A unified solution to power membership & loyalty programs
Robust capabilities to grow your membership, loyalty, or giving level programs
Robust, flexible membership features
Tessitura’s powerful unified software offers the flexibility to support your membership programs
Integrated member card scanning
Automated benefits tracking
Sell Memberships through any channel
Design your member cards
Unlimited number of membershio programs
Configure membershio levels & rules
Digital membership cards
Navigating COVID-19
With a combination of longstanding features and new functionality, Tessitura can help organizations through cancellations, closures, and reopening.
Digital & contactless options
Cancel & reschedule events
Quick donations
Timed Admission
Flexible ticketing options
Know who is in your venue
Access & capacity control
Business intelligence
ONLINE & MOBILE SOLUTIONS
Flexible web approach
The online experience is an essential part of how your customers experience your brand. Tessitura lets you pick your approach to designing your ideal customer journey. As always, Tessitura charges zero transaction fees to you or your customers. From our hosted and managed platform to a fully custom solution, there’s an approach to help you meet your goals.
Mobile Responsive
Your brand. tessitura technology
Customer self service
Mobile engagement
Unified purchase path
Virtual experiences
Manage pre scales & on-sales
PAYMENT PROCESSING
Secure payment options
PCIDSS certified
EMV ceritfied
P2P enabled
Tockenization
Online Hosted payments
Business continuity options
Low rates
RETAIL
A flexible approach to retail
Enhance the customer experience by providing food & beverage options or offering a memento to take home. Track and report on retail, alongside all other transactions, to take advantage of Tessitura’s 360-degree view of your customers.
Merchandise
Food & beverage
Add-ons & upsells
Bundles & packages
Redeem gift certifications
Fulfil member benefits
Point of sale interface
Online sales
TICKET SCANNING & ACCESS CONTROL
Real-time access control, handheld or contactless
Take your scanning beyond capacity management. Tessitura’s integrated access control offers personalized messages, staff notifications, and real-time reporting and monitoring to help you provide a new level of customer service.
Scan tickets
Validate membership cards
Reseat with ease
Personalize messaging
Simplify group check-in
See reports on device
Advanced time & location settings
Special access areas
VIRTUAL EXPERIENCES
Tessitura helps bring your programming into the digital space
Virtual experiences can help you strengthen relationships with your local customers, broaden your reach to find new audiences, and bring in much-needed income. Whether you’re looking to offer videos or live streams, virtual tours and talks, online camps and classes, or you’re taking your gala online, Tessitura can help you accomplish your goals.
Platform agnostic content
Configurable Ticketing
Pay what you wish options
Offer VIP or member access
Manage access by time or location
Add on donations
Quick giving for live events
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