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Eleo Online Donor Management Software

Eleo Online Donor Management Software

Nonprofit | Non-Profit CRM Software

Product Overview

All nonprofits share a common dream: to make the world a better place. They also share a common reality: they rely on donors and funding to keep working toward their goals.

That’s where Eleo comes in. The people behind Eleo believe every nonprofit—no matter its size—should have access to affordable, comprehensive donor management software to support its crucial fundraising and donor cultivation tasks. So that’s exactly what we’ve developed.

Eleo is a product of Community Software Solutions, Inc. (CSS), a company whose specialized software has supported the social programs of numerous nonprofits and governmental organizations since 1991. Eleo grew out of CSS founder and CEO Mark Grossman’s commitment to supporting the vital role nonprofits play in our society. Mark realized the company’s data management and tracking technologies could be applied to provide nonprofits large and small with useful, niche-specific, user-friendly tools to help them make the most of their donor cultivation and fundraising efforts. 

Support for philanthropic work is at the heart of Eleo’s mission: our name takes its inspiration from the Greek goddess Eleos, the personification of charity and compassion (the English word eleemosynary, meaning “pertaining to charity,” stems from similar Greek roots). Our staff members are deeply engaged in charity work—both as active volunteers and as donors and supporters—and we believe in the power of nonprofits to bring about positive change. 

Your organization has important work to accomplish. We want to help you make a bigger difference in the world by giving you access to software specifically designed to increase your donor cultivation and fundraising results, so you can spend your time and energy where it matters most.

Specifications

Donor Database & Contact Management (CRM)

 Eleo’s nonprofit CRM is designed to make entry and access to donor records quick and easy, helping to build donor relationships for higher fundraising results.

Track Donor, Volunteer & Fundraising Contacts in One Place

with Nonprofit CRM Software Built to Meet Small to Medium Nonprofit Needs

Fundraising and Giving History

Mailings and Communications

Relationships

Volunteer Hours

Reports

Memberships

Gift Entry, Tracking 

Track matching gifts, pledges and tributes

Accept recurring donations

Assign donors to staff and volunteers

Manage membership levels, payments and renewals

Personalize, automate and track Thank Yous

Process end of year statements and receipts

Track anonymous donors and donations

Automatically populate contact and gift information into your database using integrated Web Forms.

Nonprofit CRM List Building

Create unlimited segmented lists for appeals, events, donor retention, and more.

Filter for exclusive or inclusive results.

View and export your lists by name, date, status, list type and who it was created by.

Combine and edit donor, membership, volunteer and contact lists at any time.

Use lists in database searches, mailings, reports, and more.

Select criteria from contact information, donation history, events, memberships, and more.

Donor Mailings & Communications

Create personalized mailings and emails

Schedule and assign tasks with your donor stewardship calendar

Generate dynamic, segmented lists of your supporters

Automatically send receipts and thank yous using Eleo’s integrated Web Forms

Review mailing history of thank yous, appeals, notes, tasks and more

Send custom end-of-year statements and receipts

Build unlimited mailing templates for emails, mail merge and letters

Integrates with Constant Contact, Mail Chimp, and Microsoft Word 

Fundraising Event Management

 Create invitee lists and track attendance

Manage details of participant registration

Coordinate your fundraising team using Eleo’s Task & Calendar

Send personalized mailings and event communications

Design branded event registration forms

Organize event participants into teams, groups, tables and more

Automate registration confirmations and thank yous

Track activities, expenses, and event-related documents

Donor Forms, Fundraising Pages & Donation Management

Accept recurring donations & monthly giving

Give donors the option to cover payment processing fees

Built-in confirmation page

Match the look and feel of your organization with fonts, background colors and more

Design branded donor forms and donate buttons

Standalone web donation page and embedded form options

Automated ‘Thank You’ emails

Review all transactions prior to processing into contact record into your database

Nonprofit Fundraising Reports & Analytics

 Filter contact and gift reports easily

Track donor retention, new donors, lapsed donors, top donations and more

Create custom end-of-year statements and receipts

Save favorite reports to your fundraising reporting dashboard

Generate unlimited reports for events, grants, memberships and volunteer management

Build custom nonprofit reports for contacts, gifts and grants

Integrates with QuickBook Online, Microsoft Word and Excel

Access to a full suite of standard reports

Nonprofit Task Management

Create customized nonprofit task management task categories to meet all your needs

Schedule recurring tasks for the year

Assign tasks to other members of your fundraising team

Set reminders to track due dates for your grants and mailings

Integrate your Eleo Calendar with Google Calendar

View your task management calendar on homepage

Organize your task list by type, priority, completion date and more

Track tasks associated with donors, events, grants, donations, mailings and more

Nonprofit Membership Management

Create unlimited online membership sign up forms

Send automatic thank yous for online membership payments

Track multiple membership types and levels

Generate expiration, renewal, and payment reminders

Process memberships in bulk

Choose your renewal timeframe: annual, anniversary, etc.

Organize and view memberships straight from a donor’s contact record

Access a wide variety of membership reporting

Nonprofit Volunteer Management

Manage and track volunteer activities

Create personalized volunteer communications

Maintain records of training, orientation and background checks,

Generate online volunteer sign up and interest forms

Group volunteers by interests, skills, and availability

Access a wide variety of volunteer reporting

Develop volunteer jobs and record hours of service

Create lists based on volunteer’s availability, skills and interests

Grant Management

Record grant details such as contact info, funder type, start and end dates and more

Create and assign tasks to one or more team members

Link grantor’s contact record with a specific grant

Set due dates and record outcomes

Maintain records of expenses, milestone dates and award totals

Access and download standard and custom reporting

Upload related documents within each grant record

Track budgeted and awarded amounts

Custom Nonprofit Fundraising Dashboard

Access recently viewed contacts and new donations.

Schedule tasks with donors, events, grants, gifts, mailings, and more.

Compare and review yearly fundraising totals.

Process thank you letters and receipts.

Monitor Campaign and Appeal fundraising totals.

View donor retention statistics by date range.

Save unlimited favorite reports.

Capture top donors and top donations by date range.

Nonprofit CRM Security & Data Back Up

Security Services to Protect Your Data

Hosted on Microsoft Azure

Firewall and Physical Security

Antivirus/Antimalware Protection

SSL and Encryption

Automatic Backups

Authorized Access Validation

Nonprofit Client Data Ownership & User Rights

No data changes or deletion without your full consent

No database entry without your full consent

No contact or solicitation with your contacts

Hosted on Microsoft Azure Servers

Eleo is a monthly subscription with no contracts

Export your data by PDF, Excel or CSV at any time

Nonprofit Client Data Import Tool

Use Eleo’s import templates to format your data to excel and CSV documents.

Available step by step import guide to walk you through the process before you begin.

Map information to data fields in a contact record and gift screen.

Limit access to the import tool with defined user roles.

Upload information to custom fields created in a contact record or gift screen.

Review a detailed import report when finished.

Import both contact and gift information at the same time.

The Import Tool is available for trial users and Eleo clients.

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