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Bloomerang

Bloomerang

Nonprofit | Non-Profit CRM Software

Product Overview

Spread joy through a better fundraising experience.

Bloomerang gathers the best tools, resources, and people in a single place and, through our donor management platform, empowers nonprofit organizations like yours to carry out their missions.

The donor database that thousands of nonprofits trust

Bloomerang is the donor management solution built to deliver a better giving experience and support stable, thriving organizations.

Tend to your donor community.

Spend less time on daily admin tasks and more time moving your mission forward.

Strengthen the roots of giving.

Get the insights you need to engage donors and nurture relationships.

Cultivate better outcomes.

Work with an award-winning support team to get the most out of our platform.Make fundraising easier—for your team and your donors.

The easier your tools are to use, the easier it'll be to grow your mission. Bloomerang helps nonprofits decrease donor attrition and increase revenue. Connect with the donors, volunteers, and partners who will grow your mission.

Specifications

DONOR DATABASE

Interactive dashboard

With our interactive dashboard, you can review your donor retention rate, view suggestions for improvement, and see incoming donations for the week/month/year. You can also monitor campaigns, create tasks, and analyze your results in a single place.

Constituent timeline

See constituent history in a single place. Bloomerang’s timeline visually represents any type of interaction at both the individual and organizational levels–making it easy to understand how and when supporters are engaging with you!

Wealth screening

Wondering if your donors could be giving more? See donors’ charitable giving histories and Generosity Score™️ from publicly available wealth screening data.

Engagement meter

Get an at-a-glance view of a constituent’s current engagement with your organization. Their score is based on past interactions, including giving, volunteerism, and marketing engagement.

Data segmentation

Our easy-to-use, filter-based reporting system allows you to drill down into specific constituent groups and deliver targeted communications to re-engage at-risk donors, steward first-time donors, and keep stakeholders informed.

Software integrations

The Bloomerang database is built to seamlessly integrate with the tools you already use to run your organization. Divided data comes together in Bloomerang.

ONLINE GIVING

Dynamic donation button

Create a seamless giving experience with responsive donation buttons and turn every page on your website into a donation page.

Online giving pages and forms

Create custom landing pages and forms for different campaigns and encourage donors to make a recurring donation and cover the processing fees.

Peer-to-peer and crowdfunding tools

Turn your supporters into fundraisers by using peer-to-peer and crowdfunding tools they can share on social media. Donors who support peer-to-peer campaigns populate directly into your Bloomerang database.

Ticketing and events

Build custom event landing pages and ticket types and gather donations with our event management features. You can also encourage attendees to make a one-time or monthly donation with their ticket order.

Donor Portal

Save your team’s time by enabling donors to view their giving history, update their credit card information, and manage recurring gifts through their Donor Portal.

Take donations in person

Hosting an event or exhibiting at a conference or gathering? With the Bloomerang mobile app and card swiper, you can take credit card donations instantly while populating the constituent profile in Bloomerang.

INTEGRATIONS & DATA MANAGEMENT

Native integrations

Bloomerang integrates with the tools nonprofits love to use, such as QuickBooks and Mailchimp. Divided data comes together in Bloomerang.

Nightly address updater

Nightly NCOA (National Change of Address) updates ensure you have your donors’ accurate mailing addresses—and that your appeals will reach them.

Nightly deceased suppression

When members of your donor community pass away, they’re marked as Deceased in Bloomerang. Additional information like obituaries are accessible, so you can reach out to the donor’s next of kin to offer condolences.

Nightly birth year updates

Want to segment your communications by the age of your constituents? As part of the NCOA updates, you also have updated birth year information on a nightly basis which is perfect for targeted marketing campaigns.

Zapier integration

Our custom Zapier integration allows you to connect Bloomerang to the technology providers of your choice. With Zapier, you have immense freedom of choice when it comes to making Bloomerang work in your existing technology stack or exploring new service options.

Open API

Bloomerang’s Open API allows developers to create custom integrations with other tools in your nonprofit’s tech stack.

Duplicate checker

Bloomerang will check all your records for a duplicate match whenever there’s a change to your constituent list. We’ll notify you when we find potential duplicates, and you’ll have a single page to review, merge, and dismiss the records we find.

MARKETING & ENGAGEMENT

Built-in email marketing tools

With Bloomerang, you don’t have to use a separate mass email tool to create and send email newsletters, appeals, and acknowledgements. Email scheduling makes it easy to send your email campaigns on the date and time of your choosing. 

Email deliverability insights

Sends, open rates, and click-through data for every email are at your finger tips. Bloomerang increases email deliverability by scanning and validating every constituent email address. There’s no additional cost—and no additional effort from you.

Letters and mailings

Deliver a personal touch with your print communications. Design and print direct mail pieces like appeals and acknowledgements in batches to save time. 

Donor surveys

What’s the best way to learn what your donors want? Ask them! With surveys, you can measure everything from satisfaction to trust, all within a single platform. 

Twitter listening hub

Be aware of the sentiments of followers, advocates, and event attendees who engage with you on Twitter. Match tweets to constituents in your database and add interested Twitter accounts to your network.

Templates and easy-to-use editor

Get started quickly and cover everything from newsletters to appeals to event invitations with preloaded email templates. You can easily create mobile responsive emails with the drag-and-drop email editor.

Communication auditing tools

Bloomerang users can audit their written content (letters and emails) through a “You” test and a Reading Level test to help you ensure that your communications are readable and appropriate for each audience.

BCC to Bloomerang

Never miss a vital piece of communication again! One-off emails sent to your constituents from Outlook, Gmail, or the email client of your choice flow right into Bloomerang by BCC-ing Bloomerang as a recipient.

REPORTING & ANALYTICS

Filter-based reporting

Our easy-to-use, filter-based reporting system allows you to learn more about your donors and make a bigger impact.

Supporter sentiment

Learn how your donors feel about you and track changes in their trust, commitment, satisfaction, and intimacy with your organization.

Segments and lists

Pull the most vital information and use it to create segments and lists for your presentations, marketing, fundraising, and annual planning.

Built-in report templates

Pull the standard reports that all fundraisers need, including LYBUNT, SYBUNT, Pledge Reminders, and Downgrades. You can also find built-in templates for reports showing one-time donors, household averages, and lapsed donors.

Trend and comparison reports

Pull reports to see which donors have downgraded or lapsed and look into potential reasons why. Create comparison reports for donors such as year-over-year and analyze which interactions influenced their giving.

Scheduled reports

Schedule one-off, daily, weekly, or monthly reports with the report attached as an .xls file. 

BLOOMERANG PAYMENTS

Daily deposits

Once your account is active, deposits are made to your bank account daily.

Instant setup and approval

Since you don’t have to sign up for a separate gateway or merchant account to use Bloomerang Payments, you can start raising money online in minutes.

Fully integrated

When a donation is made, the data flows directly into Bloomerang. This makes reconciling donations and access to support easier than ever!

Real-time payment tracking

Accept one-time and recurring credit card and debit card payments and track them in Bloomerang in real time.

Option for donors to cover fees

You can give donors the option to cover the transaction fee, which can save you thousands of dollars every year.

Data security

Bloomerang Payments is PCI compliant and uses best-in-class data security practices to ensure your data and your donor’s data remains secure.

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