Product Overview
Owl Practice
Owl Practice is Canada's first comprehensive practice management solution designed specifically for psychologists, social workers and therapists working in private practice.
The web-based Owl platform includes simple-to-use Scheduling, Client Data Management, Note-taking, Invoicing, Collections, and Dashboard modules. Designed, built and hosted in Canada, Owl is accessible from anywhere, automatically backed-up, and uses bank-level encryption to help practices achieve PHIPA compliance.
Owl Practice is focused on helping psychologists, social workers and therapists succeed in private practice.
Specifications
Video Therapy
Take your sessions online with Canada’s most secure and compliant teletherapy solution.
Fully Secure Solution
Owl Video Therapy is run exclusively through Owl’s servers, located at our Toronto data centers. All Video Therapy sessions are fully encrypted to ensure a secure communication between you and your client.
Couples and Family Sessions
We are the only video platform that accommodates multi-person Couples and Family sessions.
Multi Device Compatibility
Our Video Therapy feature is compatible with multiple internet connections and devices like laptops, smartphones and tablets to provide a stable and reliable connection.
Fully Integrated with Owl
We’re the only Video Solution for Owl customers that is fully integrated with Owl. You will save time, reduce information duplication and enable a much easier experience for your clients.
Scheduling
Stay on top of your schedule so you can manage and plan your day to your preference.
More Than Just a Calendar
A calendar that manages your work schedule while providing visibility on personal commitments.
Manage Your Calendar
Schedule client appointments with ease using Owl’s intuitive calendar and integrated personal appointments feature.
Personal & Client Scheduling
Manage regularly-scheduled appointments with a single client, couple, family or group to ensure that their appointments are always available in your calendar.
Multiple Locations Support
For clinics with multiple locations, one central Owl account can be used to manage many locations. This makes creating accurate billing documents even easier for both practice and clients.
Third-Party Calendar Sync
Share a PHIPA-compliant feed of your schedule to other third party calendars like Google Calendar or Apple Calendar.
Clinical Records
Easily store and protect client records by organizing client intake forms, invoices, and important documents digitally.
Store Session & Non-Session Notes
Store all of your client notes within the session, with the capability to document important non-session client notes as well.
Keep Record of Client Profiles
Create and store client information to keep track of your history with each client, including contact information, invoices, documents, and session notes.
Add a Personal Touch
Owl gives you the option to handwrite your notes using a stylus and input them into any session or non-session notes.
Circle of Care
Easily create and maintain important data files with each client, allowing you to stay organized. When it comes to group sessions, your invoices will automatically be sent to the correct person the first time.
Automate SMS & Email Reminders
Owl’s customizable email and SMS templates allow you to automatically send appointment reminders to your clients. Your Circle of Care allows you to set up automatic reminders with other care providers as well.
Stay Organized
With Owl, you never have to worry about forgetting tasks. Stay on top of all of your client tasks by creating “to-do” lists for each individual.
Invoicing & Payments
Stay organized and streamline processes with our practice management features.
Know What it Takes to Run a Private Practice
Easily manage client data information and tasks with our comprehensive dashboard.
Automated Financial Documents
Create invoices, receipts, and account summaries with one click, and email them directly to clients to save paper.
Data Exports
Easily export session notes, financial documents, and practice data directly from Owl.
Sliding Fee Scale
Manage your fee schedule with ease, prorate sessions based on duration, and easily track sliding fee discounts.
Dashboard with Key Practice Stats
See key practice stats at a glance and monitor your revenue, sessions, and more.
Client Portal
Reimagine the way you engage with your clients with our fully integrated client portal.
Enhance your Client Experience
Create a welcoming client experience through online booking, secure messaging and online intake forms.
Secure Messaging
Secure messaging empowers therapists to communicate with their clients via a secure and compliant portal.
Clinical Measures
Send out standardized and validated Measures to clients to track and analyze trends directly from your account.
Credit Card Pre-Authorization
Automatically prompt clients for a credit card at the time of booking. This supports clinics with policies for charging clients when they miss appointments without giving notice or late cancellations.
Online Intake & Consent Forms
Create a customized digital intake process that is convenient, professional, secure, and PHI compliant.
Online Appointment Booking
Let your clients book and manage their own appointments from your website. Allow your clients to book sessions at their convenience, based on availability you set.
Security & Compliance
Ensure your practice is secure and complies with provincial and federal regulations and College requirements.
Unique Login Pages
Each Owl account has its own segregated database, accessible only from a customized, account-specific URL. There is no way to login to an Owl account from the Owl website, and these login pages are not searchable on Google, for security reasons.
Data Encryption
At Owl, we use bank-level encryption (SSL) to encrypt all data that moves between our secure and dedicated servers and the device and browser on which a clinician accesses their Owl Practice account.
We Own Our Servers
We’re the only solution provider in Canada to own, not rent, the physical hardware (servers, hard drives) that your practice data is stored on. In our opinion, this is the only way to ensure full PHI and College compliance, and it’s something we’ve done since Day 1.
Password Protected & Encrypted PDFs
Password protect and encrypt any financial documents that you send to clients from Owl via email, ensuring that the documents you send are secured.