Product Overview
ClientTrack
ClientTrack’s comprehensive case management platform gives you everything you need to improve the client experience from intake to exit, achieve improved outcomes, and reduce costs. ClientTrack is flexible and adaptable, capable of handling virtually any case management needs.
Intelligent Case Management
ClientTrack balances off-the-shelf ease of powerful flexibility and configurability. We make sure you’re able to hit the ground running on day one, armed with the tools to modify your system as needed. Our 100% mobile responsive app, equipped with Single Sign-on (SSO) and full 508 compliance, gives you easy access to the full ClientTrack experience however and wherever you need to access it.
Case Management
Case management spans many situations, needs, and environments, but these share many common key considerations and best practices. In this explainer, we’ll show how ClientTrack is a case management platform that facilitates efficiency, regulatory compliance, and great reporting for any case management need.
Specifications
Care Coordination
Break down the barriers separating data silos and impeding whole person care with a single source of truth linking all providers and matching clients to needed services.
logic-driven workflows
Let our responsive workflows do the heavy lifting for you, capturing the data you need and populating the forms with the correct fields based on the data you input.
goals and planning
Build meaningful care plans, set goals, and set your clients up for success. Receive updates and feedback letting you know that your clients actually receive the care they need in our closed-loop referral process.
reporting and analytics
Save time and stress with compliant push-button reporting and ad hoc query tools that let you build custom reports on the fly—no special technical knowledge required.
compliance simplified
Eccovia’s team includes national leaders and experts in HUD and federal partner compliance, and our ClientTrack platform is built to provide full regulatory compliance in data collection and storage, privacy and security, data standards, and reporting.
integration and migration
ClientTrack’s REST API allows for real-time data integration and enormous data ingestion, with controls for data deduplication, quality checking, and HUD CSV file import and export.
With ClientTrack, you’ll never need to settle for less than what you’re capable of.
ClientTrack puts you in the driver’s seat with the in-app Designer Toolset, which gives you the power to add functionality and features without the need for costly custom code or change orders. As your needs change, your ClientTrack platform can change right along with you.
Designer Toolset
ClientTrack puts you in the driver’s seat with the in-app Designer Toolset, which gives you the power to add functionality and features without the need for costly custom code or change orders. As your needs change, your ClientTrack platform can change right along with you.
Your platform in your own hands
Our Designer Toolset allows you to modify or create new …
Forms
Workflows
Dashboards
Overlays
Eligibility rulesets
Charts
Reports
Queries
And more!
Versatile Case Management for Any Need
ClientTrack’s flexibility and power enable us to help providers in many different areas of Health and Human Services, including:
HMIS
Refugee Resettlement
Victim Service Providers
Whole Person Care
Food and Nutrition Services
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