Answering Service Software

Fully Cloud Based

Just login with a web browser from anywhere! No downloads or separate phone lines required. Say goodbye to expensive, outdated, and clunky on premise systems.

Handle Multiple Calls & Clients

Agents can quickly handle multiple calls at a time, warm transfer to clients, and ensure proper time for billing. The correct script and information pops up so operators stay organized.

Omni-Channel Communication

Reach out to clients and contacts directly via voice, texting, and email so they can get the right message every time right when they need it. See history with built in 2-way texting.

Cloud-Based Answering Service Software: How it Works

Operate your own Telephone Answering Service (TAS) business using our cloud-based answering service software and phone service. Acting as virtual receptionists, your agents can answer calls and communicate with a wide variety of your clients and their customers.

You can have an unlimited number of clients from all kinds of businesses and organizations. When calls come in for each of your clients, based on Caller ID, a custom client screen pops up for your agent who answers the call. The agent will be able to personalize their greetings as if they are a member of each of your client’s staff. Agents can then transfer calls or take messages and send emails or text messages to those clients.

When ready to begin work, your agents simply log in to your TAS online and can immediately start receiving calls. There is NO software to install and NO telephone lines are needed.

Manage client info and custom scripts

Omni-channel tools like email and texting are easy for agents to deploy

Multi-call handling allows for reduced wait time and better customer experiences

Virtual Receptionist TAS Software

High level cloud-based security with optional HIPPA compliance for medical answering services

Manage users & seats, view real time and historical calling reports

Cloud call recording available