CareVoyant for Home and Community Based Services

Solution Highlights

Meet disparate Medicaid and Medicaid Waiver program requirements for states

Most advanced shift-based scheduling for Home and Community-Based Services (HCBS)

Manage Consumer Directed Services (CDS) without pre-scheduling the shifts 

GPS based Electronic Visit Verification (EVV) options with CV Mobile 

Capture clock in-out time and document tasks at the point of care based on Aide Care Plan

Real-time alerts for missed tasks

Authorization integrated with scheduling and billing for compliance 

Medicaid, Insurance and Private Pay Billing 

Improves Operational Efficiency by significantly reducing workarounds for billing and payroll

Standard interface with state EVV Aggregators

Handle additional lines of service – Private Duty Nursing, Private Duty Non-Medical Personal Care, Home Health, and Pediatric Home Care.

Home and Community-Based Services (HCBS) Software

Benefits

SCHEDULING EFFICIENCY

Improve scheduling efficiency and effectively manage your field staff through Intelligent Matching to view available resources. Publish shift offers and available shifts to lock in schedules. Reduce scheduling errors through scheduling validations. Save payroll costs by effectively managing overtime, shift differentials, and travel costs. Use on-demand Documentation to document talks for Consumer Directed Services (CDS) without a schedule. 

IMPROVE QUALITY OF CARE

Improve Quality of Care through easy-to-use CV Mobile functions with Clock-In, Clock-Out, and Task Documentation

Real-time access to patient information and changes to Aide Care Pan will improve the quality of care

Real-time alerts at Point of Care will reduce missed shifts, tasks, and measurements

REVENUE CYCLE MANAGEMENT – BILLING AND CASHFLOW

CareVoyant handles all disparate and complex billing requirements for Medicare, Medicaid, Managed Care, Private Insurance, and Private Pay

Using a built-in claim scrubber, you can stay compliant and send clean claims to improve cash flow significantly

Reduce claim denials by sending EVV data through a standard Interface with state EVV Aggregators

PAYROLL 

CareVoyant makes the payroll process more efficient by reducing workarounds by automatically calculating overtime, shift differentials, split shifts, travel miles, and travel time. Consolidate your home care agency payroll by maintaining ONE Employee record for all services. Standard Interface with primary payroll services and software – ADP, Paychex, QuickBooks, GP Dynamics, etc. – to improve payroll processing time. 

COMPLIANCE

CareVoyant keeps your agency compliant with various regulations through configurable validations at each stage from intake through billing – Frequency mismatch with authorization or plan of care, incomplete clinical documentation at the point of care, claims scrubber for clean claims, etc.

INTEGRATED SOFTWARE FOR ALL PROCESSES

Use CareVoyant Software to efficiently manage one or more lines of service – Private Duty Nursing, Private Duty Non-Medical Personal Care, Home and Community Based Services (HCBS), Home Health, and Pediatric Home Care.

POWER OF ONE / SINGLE SYSTEM OF RECORD

Maintain all clinical and financial information under ONE Software, ONE Patient and ONE Employee record for all lines of service making it a Single System of Record.

OPERATIONAL EFFICIENCY

CareVoyant improves operational efficiency in all aspects of agency management by reducing manual efforts, automating key processes, and providing proactive alerts. These alerts include Eligibility Verification, Intelligent Matching for schedules, proactive clinical alerts, travel miles & times, configurable validations for charges & payroll, claim scrubber for billing, and scheduled reports.

SCALABLE

Grow your home care agency with a scalable and configurable software platform. CareVoyant will easily accommodate your growth across multiple geographic locations and services. 

REPORTING AND DASHBOARDS

CareVoyant reports and dashboards put real-time information at your fingertips to manage your home care agency effectively. Option to customize and schedule reports will proactively get the information to your inbox.

COMMUNICATION

Effective communication is critical for efficient management of your home care agency and high quality of care. CareVoyant tools – Secure Messaging, Communication Logs, Portals, Care Coordination, Schedule Monitor – facilitate communication among employees, patient families, and care professionals. 

PARTNERSHIP

For CareVoyant, every customer relationship is a partnership, not a transaction. We believe that innovation starts with listening to your everyday observations, ideas, and requirements and translating them to solutions that improve your care quality and operational efficiency.