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Zoho

Writer

Customer Management | CRM Software

Product Overview

Powerful Writer. Powerful Words.

We believe in the power of words. That's why we've created Writer, a powerful word processor available across all of your devices. Collaborate with teammates in real-time. Create elegant, inspiring documents for free.

For every process. Write across devices.

Maya Angelou wrote in hotel rooms. Sir Walter Scott wrote a famous poem on horseback. Whatever your process, whichever device you prefer, Writer is there when inspiration strikes.

Write Together Sylvia

If two heads Anil are better than one, then why not get three or four perspectives? With Writer's enhanced review and collaboration Matt features, working in teams isn't just practical--it's ideal

A crisp, clean space.

A blank page is clean, simple, and distraction-free. It's the space for you to inspire and influence; to persuade, describe, and explain. We've strived to re-create the blank page across your devices by keeping menus to a minimum and making tools available when you need them.

Specifications

Writing Assistant

The assistant other Writers wish they had.

Zia, Zoho’s AI-powered assistant, is trained to help you write better. She’s smart enough to understand the context of your piece, and capable enough to give it the polish it deserves. And the best part? She does it all while working quietly in the background-in real time.

Check Grammer

We've seen grammar checkers before. But Zia's a little different.

Zia doesn't stop with the rules of the book. She combines them with the context and pattern of the sentence using advanced machine learning techniques. And the best part? All these happen in a jiffy, as you type.

Understand Readability

You know what you've written. But does that mean everybody else does?

We trained Zia with the Flesch-Kincaid index, so she'll warn you if your piece starts becoming a bit too complex for your readers.

Monitor Writing Quality

The fine line between good and great

Zia lets you know if you're overusing adverbs and passive sentences. She warns you if you're slowly starting to sound cliched. She nitpicks, so that others don't have to.

Zia and privacy

While Zia scans your documents to come up with smart suggestions, we never feed your data to advertisers. Zoho gets paid by you, the customer, and no one else.

Zia tomorrow

It's still early days for Zia, and we're excited about the incredible possibilities ahead. And since it's AI-based, things she does now—like grammar checking—will only get better as she learns more tricks.

Collaborative Review

Where everybody's on the same page 

Engage in contextual discussions within a document, rather than smoke signaling in email threads and chat groups. With Writer, it's just easier to make sure your whole team’s on the same page.

A place for everything.

Everything in its place.

Writer organizes suggestions and edits so well, it'll quickly become your team's go-to tool for collaborative writing and editing.

Comments

A great conversation-starter. A great way to organize feedback, ideas, and discussions within your documents.

Track Changes

A must-have tool to stay in control of edits. See who changed what, and when. Accept or reject edits one by one.

Nobody knows everything. Everybody knows something.

Control who can see what, and what they can change. Writer's privacy settings keep co-authoring secure and under control.

Content Mask

Hide sensitive information from specific collaborators.

Content Lock

Lock blocks of text you don't want to be altered.

Spot. Talk. 

Quickly identify where your collaborators are in a document and start a conversation from within Writer.

Quick Chat

Talk to collaborators in realtime, while they're working on your document.

Access Receipts

Learn which of your collaborators have viewed the document, and when.

Live Cursors

Get right to the point by locating which part of the document your collaborators are currently at.

The Zoho advantage

Writer is just one of 40 apps in the ever-growing Zoho ecosystem. Each one is designed to help you run your entire business on the cloud. This close-knit integration means you can quickly go from working together on project documents on Zoho Projects to creating a knowledge base for your team on Zoho Connect.

Work Offline

Work uninterrupted, from wherever you like.

Writer now works internet-free, so you can take your laptops or iPads to places without connectivity—like a running train or a long flight—and keep writing uninterrupted.

Stop only when you want to

Don't let connectivity decide how you work. Create and edit documents offline, and even close the tabs when you’re done—Writer saves everything automatically. Once you’re reconnected, all that work you did offline syncs to your account in a snap!

All your recent work, always within your reach.

Writer Offline makes sure twenty of your most recent documents, and the new ones you create, are available offline all the time.

Access docs right from your desktop

Writer Offline is also integrated with Zoho Docs Sync, our desktop sync client. Open and edit your Writer documents directly from your finder or explorer.

Document Merge

The easier way to create letters, emails and labels in bulk

Certain functions in our organizations—like Payroll or Human Resources—work everyday with a combination of dynamic and fixed content to generate personalized letters, emails or contracts in bulk. The different merge tools in Writer are designed to make things easier for similar systems, leading to improved efficiency.

Create template

Prepare master documents you can repurpose along the life cycle of your process. Share them with your teams and they can use them to generate multiple, personalized copies in bulk—without you having to edit them manually.

Select a data source

Bring data to your documents from a variety sources including Zoho CRM, Zoho Creator, Zoho Forms, CSV files and more. Use merge and signature fields to add tailor-made elements to your document (like the name of the recipient, for example). Your document gets customized automatically when you complete merging it or send it to our digital signature app Zoho Sign.

Choose output

Writer gives you multiple output and delivery options for you to distribute your merged documents.

Send mass mails

The merged content can be sent out as mails, both inline or as a file attachment.

Merge and send for sign collection

Writer can automatically send merged documents to your signers to attain their signatures on the final copies.

Add merged documents to a particular folder

Choose where you want the merged documents to be saved . You have the option to merge all records into a single document or create a unique document for each recipient.

Create labels and envelopes

Need Avery-compatible shipping labels and envelopes? Our built-in templates have you covered.

Create labels and envelopes

Need Avery-compatible shipping labels and envelopes? Our built-in templates have you covered.

Track your merges

Mail Merge in Writer comes with scheduling and tracking options built-in, because staying up late to draft and send out mails isn't the best use of your time.

Add conditions

Dynamically hide or show certain sections of your document. Writer now lets you define conditions before merging documents. It can combine different value sets smartly based on these conditions, and generate unique documents for each recipient on your list.

Add personalized attachments

Letters you are generating in bulk can have attachments tailored for each recipient. Writer lets you choose unique attachments from your data source or an existing folder in your cloud drive.

Document Sign

The perfect end-to-end platform for all your paperwork

Manage NDA's or contracts from start to finish. With built-in e-signing options, Writer handles everything from document creation to automated signature collection—letting you go the paperless way of work.

Powerful tools to manage the different stages of sign collection

Create template documents

Create and format documents or contracts, insert signature fields, and save them as templates your team can reuse for signature collection processes.

Select a signing method

From signing documents yourself to bulk sending sales contracts to be signed by clients around the world, Writer provides the tools to facilitate all your signing processes.

Wet Ink signatures

Work less on mundane tasks. Scan, store and generate copies of your physical signature and add them to documents whenever you want.

Bulk Invite documents

Get documents signed by multiple recipients—in a specific order or all at once.

Track Progress

Constantly view the progress of documents you sent for signature collection—who has signed and who is yet to sign.

Set deadlines and reminders

Inform recipients of the last-date to sign the document and send them occasional reminders to avoid delays.

Choose your endgame

Once signed, choose what to do with the document from choices including bulk-send, mail, store and download options.

CC signed documents

Writer keeps your CC'ed reviewers in the loop by giving you the option to automatically email them copies of the fully signed documents.

Sign from anywhere, anytime.

The frictionless global solution, Zoho Sign can be accessed anywhere. Use your mobile, tablet, or computer to send and receive signatures securely from wherever you are!

Document Fillable

Leverage Zoho Writer's powerful builder to create fillable documents with ease.

Don’t want to remake your paper forms?

Scan them in!

Zoho’s robust AI models will turn them into interactive forms ready to be filled out online, embedded into your own website.

Embed anywhere, or send a link

Embed created forms into your own app, or send users our generated link to a stand-alone page. And of course, we show your domain, not ours, in the generated link.

Customize to perfection.

Save your customers time, and avoid mistakes, pre-populate fields a quicker way to fill out your forms on any device.

Built for Your Workflow

Add custom submit handlers to build unique submit actions that meets your business needs. Our server will POST the filled form data to whatever endpoint you supply, so you can work with the results programmatically.

Workflow Automation

On-demand document generation made easy

Save time, create integrated experiences. See how connecting Writer’s Merge APIs with workflow automation can be a game-changer for your business.

Create custom documents for new leads

Every time you add a new lead in Zoho CRM, Writer generates a prefilled document with contextual information to attach in your response email.

Generate product quotes quickly

Use Writer to automatically create a quote document that pulls price information  from any products in your Zoho CRM database.

Get custom documents signed upon job completion

Upon task completion, set Writer to automatically generate documents with information filled in by your executives. Then, send it on to signatories for approval. 

Generate prefilled documents with new form responses

Collect information from your team members—such as new hires during onboarding, or marketers speaking at an event—with Zoho Forms or a Zoho Creator custom application to easily generate custom documents for them. 

How it works

Create a document template

Connect the document with your existing workflow on other applications

Map Merge Fields with fields in the data source

Custom documents with data taken from your source are generated when a trigger event is executed

(For documents that need to be signed, Writer sends the document to Zoho Sign)

The possibilities are infinite

With all our connectors available on Zoho Flow and Zapier, you can add Writer's document automation to thousands of apps and workflows with just a couple of clicks. Let your creativity run wild and create the best possible experience for your customers.

Mobile & iPad

Writer  When inspiration strikes.

Meet Writer for mobile. An easy-to-use tool that inspires you to write. Make sure you never miss a great idea again.

Just the right amount of tools.

Writer for mobile is designed to embrace minimalism. Fewer menus, and a well organized toolbar makes it easy to navigate through the app and get work done.

Plays well with others.

Open and edit your Word documents. Export your work as a Word doc, PDF, ODT, HTML, and TXT.

Stay busy on a long flight.

Your most recently accessed documents will always be available offline for you to view and edit.

Never lose your work again.

When you use Writer, it's completely okay to forget saving documents. Everything you type is saved and synced across all your devices automatically. 

Drag. Drop. Never stop.

Writer for iPad Pro comes with support for all the incredible multitasking features you love on iOS 11 and above.

Extension & Clipper

Writer For the sprinter.

The Writer extension is easily the quickest way to open your Writer documents, or clip references to them.

Speed up your work.

Create and access documents, or continue working on one, without wasting any time.

Save it for later.

Clip interesting content to Writer by converting it to a new document.

Bring them in.

Import existing MS Word documents, or quickly open and edit one as it's downloaded.

Start with a template.

Running on a deadline? Jump over to Writer's template gallery, and get a head start.

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