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Zoho

Social

Customer Management | CRM Software

Product Overview

The easiest way to manage your brands on social media

Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.

SCHEDULE

Flexible scheduling that saves you time

Schedule your posts for times when your audience is most active. Choose from our best-time predictions, or create your own publishing schedule.

CALENDAR

The content calendar you always wanted

Visualise your content pipeline with an intuitive publishing calendar that lets you organize your posts the way you want. Spread your posts across time, and make sure there's never a dull moment for your audience.

MONITOR

A monitoring dashboard that's sticky

Multiple listening columns help you stay tuned to everything that's relevant. Respond in real-time and engage with your audience as often as you like.

ANALYTICS

The best-in-class social analytics

Understand who your audience is and how they engage with you on social media. Go with pre-built reports, or create new ones from scratch based on the stats that matter to you.

Zoho Social for Agencies

Manage social media for all your clients with a single platform that's perfect for agencies. Set up your agency-branded social media dashboard and invite your clients to be a part of it.

Specifications

Features built for every social media need

Schedule content in multiple ways, monitor what matters, and create intelligent reports—Zoho Social empowers you with all the features you need to build a great brand on social media.

Schedule posts to save time

Create a posting schedule with unique time slots, or rely on our SmartQ predictions to post content when your audience is most active.

Publishing Calendar

Content Queues

Curate Content

Monitor everything that matters

Get a live stream of your social engagements in a dedicated tab. Respond to engagement, and get more context on those who brand interactions.

Listening dashboard

Live stream

Direct messages

Collaborate with your team on all things social

Have conversations with teammates, discuss reports, engagement, and work collaboratively on drafts via chat, audio and video calls.

Define your workflow

Team discussions

Roles and permissions

Analyze your brand’s performance

Discover where your followers are from, the type of content they love, what they're saying about you. Get key metrics to analyze your brand's performance.

Stats and Analytics

Custom reports

Schedule reports

Product Reference

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