Commerce

Build an online store

Get a professionally designed online store without a designer price tag. Pick a template, drag and drop layouts, buy a domain, and launch your brand. 

Pre-built templates

Design your store with our pre-styled website templates. Every website you create is mobile optimized with easy-to-use features and a checkout page.

Design a custom storefront

Experiment with layouts and content presentation with simple drag-and-drop tools. Customize your site's theme using the Visual Editor and Custom CSS Editor.

Maintain an engaging blog

Interact with your audience using a creative blog on your website. Write informative content to engage customers as well as to bring in SEO traffic to your website.

Landing page builder

Create custom landing pages on your website to run targeted campaigns. Improve conversion and engagement by listing promotional products on these newly-built landing pages.  

Multiple currencies

Let international customers shop using their own currency. During the store setup, select the currencies you support. A currency selector will appear on your storefront for your customers to choose from. 

Categories

Group your products into appropriate categories for improved navigation and product discovery.  

Manage store operations

Run your entire store using one program. Keep track of your inventory, fulfill store orders on time, accept payments online and offline, and let customers track deliveries. 

Product management

Easily add or migrate your products to your store with a single click. Manage product details effortlessly with the option to upload product images in bulk. Make it SEO-friendly by easily including the necessary meta data.

Batch & serial tracking

Not all products can be managed the same way, and we know that. Products manufactured in batches as well as ones with serial numbers can easily be tracked in Zoho Commerce. Manage all products, sales, and returns effortlessly.

Manage customers

Give your customers access to their user profile, including current order status, saved addresses, and order histories. Allow them to cancel or return their own orders and post product reviews.

Shipping & delivery management

Integrate with your favorite shipping carriers to streamline the shipping process. Define your shipping zones and display accurate delivery time to customers. 

Role management

Running an online store requires more than one set of hands. As your team expands, give necessary access permissions to your employees to run your ecommerce store. 

Ecommerce sales tax

Sync your online store with Zoho Books to record all of your transactions. Automate tax calculations to be compliant according to your global sales. Easily file taxes, prepare returns, and monitor your accounting.

Market effortlessly

Zoho Commerce has everything you need to engage with your customers. Convert website visitors, encourage repeat purchasing, and recover lost sales all inside the same app where you built your store.

AI-powered product recommendations

Give customers unique recommendations based on their navigational pattern and purchase history. Boost your sales with ZIA's targeted recommendations.

Recover abandoned carts

Send strategic follow-up emails to customers who have added products to their shopping cart but failed to complete their transaction. This built-in feature helps reduce your abandoned cart rate.

Advanced coupon implementation

Convert your visitors to customers by offering individualized discounts for products, categories, collections, customers, or shipping zones. Set up each coupon's active period, the number of times it can be used, and the discount type and value. 

User-generated content

Collect customer reviews to boost your organic presence. Moderate these reviews, and display only those from genuine buyers. These reviews have search-friendly keywords to boost your organic presence.   

Sell anywhere with a buy button

You don't have to develop a full-fledged ecommerce website to sell. Convert any website into an ecommerce store by embedding your products into it. Once the customer clicks on the buy button, they will be redirected to the Zoho Commerce checkout page.

Personalized marketing

Use funnel analytics, heatmaps, and scroll maps to monitor visitor paths on your online store. Don't make assumptions; run A/B testing to know which page variations increase your conversion rate.

Reports and analytics

Get up-to-date statistics on every aspect of your online store. Understand which products are performing well and which need a boost. Analyze the traffic to each page on your website, and optimize them to increase conversion.