Product Overview
CRM for every business for every industry
Zoho CRM brings the best of general-purpose
solutions and vertical solutions under one roof. With Canvas, we're empowering
you to redesign the user interface of the CRM, and create a personalized
instance that meets your specific requirements and preferences. You can do this
without writing a single line of code
Specifications
Connect with your
customers wherever they are
Reach customers across every channel:
telephone, email, live chat, and social media
Get real-time notifications when
customers interact with your business
Measure the effectiveness of your
customer communication and find the best time and channel to reach out to your
customers
Save more time with
automation
Automate every aspect of your
business and cut out time-intensive, repetitive tasks
Streamline your lead nurturing
process and make the most of every incoming lead
Trigger instant actions, stay on top
of activities, and follow up better with workflows
Get real-time
reports and insights
Make smarter business decisions with
powerful, real-time analytics
Measure and manage your
organization’s territory-wide sales performance
Track key performance indicators,
including current trends and future predictions
Conversational AI
for smarter selling
Find any information you need from
your CRM data, instantly with the help of Zia, your AI-powered sales assistant
Get advanced lead and deal
predictions from Zia so that you can identify the leads that are likely to
convert and ultimately close more deals
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Product Reference
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