Product Overview
Application
Application a cloud contact center that gives companies complete control to own their roadmap. Built on the trusted Twilio customer engagement platform that powers over a half million agents today, Twilio Flex helps businesses rapidly deploy tailored cloud contact centers free from the limitations of SaaS applications.
As the industry's only fully programmable platform, Twilio Flex lets companies deploy Twilio's broad array of channels while giving developers the tools they need to easily create, change, or extend any part of the solution. Easily augment your existing contact center with remote agents, new channels, or an intelligent IVR and chatbot, or move your entire contact center to the cloud.
Specifications
Twilio Flex
Build with the most flexible cloud contact center
Marketing Campaigns
Create and manage email marketing campaigns
Twilio Frontline
Connect employees to customers securely from anywhere
Account Security
Prevent sign up fraud, account takeovers, and protect transactions
Authy
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Lookup
Twilio Segment
Unify your customer data to power personalized engagement
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