SR Conversations

Patient Text Messaging Makes Life Easier

Texting for medical professionals makes patient communication as easy as speaking with your friends — while still supporting HIPAA compliance.

Communication can be chaotic.

You love your patients and want to give them a personal experience. But when the phone is ringing off the hook and your waiting room is full, it’s crazy and chaotic. If you’re not super responsive, patients get upset. But if you’re stuck on the phone, you may never get anything else accomplished! Patient communication shouldn’t be this hard.

Two-way patient text and sms messaging eases the pain.

Save time. The average phone call? 4-8 minutes. The average text message? 30 seconds. 

Improve communication. Patients are 209% more likely to respond to a text message than phone call. 

Schedule more patients. 43% of patients would contact practice more often if they could text.

Introducing your newest team member, SR Conversations.

Patient communication for medical and dental offices has really evolved since one of our customers sent the very first text message in healthcare more than 20 years ago. No longer do you need to spend tons of time on the phone, leaving messages, or mailing info. Texting allows you to respond whenever you can, so you can better balance talking with patients both in the office and digitally. Chaos conquered!

SR Conversations, our two-way patient text messaging platform that supports HIPAA-compliance, is like having an extra team member that...

Lets patients text your office number or from your website

Allows patients to send text responses to automated messages

Enables HIPAA-compliant conversations

Categorizes texts by importance

Collects images (insurance info, credit cards, injuries, etc)

Shows a complete conversation history at any time

In addition, SR Pay and SR Huddle (features of SR Conversations) allow you to…

Send intra-office messages between staff members

Send balance due reminders and links for quick payment

Facilitate contactless payment.

Take texting to the next level

Be sure to check out this free guide, “What’s Next with Text.” It walks you through the latest innovative ways to use text messaging in your office.