SAP Customer Experience

​SAP is redefining intelligence for customer experience. By leveraging interconnected, insightful, and adaptive technology solutions, you can put the customer at the center of your operations to improve loyalty and profitability.

Manage relationships across the entire customer lifecycle, spanning departments like marketing, sales, digital commerce, and customer service.

• Deliver innovative and engaging e-commerce experiences.
• Automate campaigns and execute them on a global scale.
• Accelerate issue resolution and improve customer satisfaction.
• Streamline sales processes so your sales team can focus on your customers. 

E-commerce

Seize market opportunities and drive profitable growth by delivering innovative and engaging e-commerce experiences.

Customer Data

Surpass review and growth targets while gaining detailed customer insights and reducing compliance risks.

Marketing

Identify target audiences, deliver personalized omnichannel experiences, and measure your results.

Customer Service

Deliver on your brand promise by connecting business-wide service operations to offer outstanding service across the entire customer journey.

Sales Automation

Empower sales teams to engage effectively with customers using automated sales processes that help build lasting customer relationships.

Artificial Intelligence

Give your global sales, service and e-commerce teams the AI-based tools and insights to help them work more efficiently and effectively.