Product Overview
N-ABLE PASSPORTAL DOCUMENTATION MANAGER
Bring documentation management into focus for your MSP
Help your technical team work smarter and faster with a fully integrated IT documentation management platform
Specifications
FIND THINGS FASTER
Manage Client Knowledge
Define your standard operating procedures, standardize your structured MSP documentation across all clients, and provide seamless access to the knowledge technicians need, when they need it.
MAKE DOCUMENTS ACCESSIBLE
Simplify Knowledge Sharing
Empower the whole team to successfully solve issues with a centralized location for client information. With version control, any technician can quickly see previous configurations and how they have changed over time.
Standardize Knowledge Sharing
Alleviate Support Load
GET RID OF WASTED TIME
Alleviate Support Load
Reduce time spent handling common requests, such as setting up email on a new smart phone or connecting to the IT system, with documents your technicians can easily access and send straight to your clients.
ADDITIONAL FEATURES
More than Just Another Documentation Manager
Standard built-in templates
Custom flexible templates
Convenient drag-and-drop bulk file upload
Unlimited documentation
Free-form digital article editor
Relationship mapping between items
Per-document access control
Asset management
Web domain tracking
SSL certificate tracking
Audit history
Full item version control
Interface branding