OfficeClip Issue Tracker

Binders

Allows categorization of issues for various domains

Predefined templates are provided for ease of use

Custom fields can be added to each binder.

Web Forms

Allows customer self-service via your website

Optional secured link for added security

Supporting documents can be added as needed.

Reports

Use filters and views for various kinds of reports

Schedule and export in different formats

Share reports via a Web link or Secured link.

Email Capture

Clients reports issue to a designated email address

OfficeClip monitors the email account and captures issues

Captured issues are automatically added to the binder.

Rules

Allows various actions based on the fields in the issue

Receive notifications when the issue status is changed

Allows taking proactive action for important issues.

Notifications

Receive notifications when the issue is saved

Select different modes (email, sms, etc) to receive notifications.

Track Time

Track time spent on each issue

Analyze total time spent on all issues through reports.