Patient Payments

Healthcare Payment Solutions for Patients and Providers

A slowed revenue cycle can negatively impact patient relationships and internal efficiency. Make sure your clients have everything they need to pay their bills on time.

In the 21st century, patients have become accustomed to having multiple options for paying their medical bills. Most patients expect at least one digital payment option, but traditional methods such as checks in the mail are still popular among older demographics. Missing the mark on how your patients prefer to pay their bills can lead to confusion, frustration, delayed payments, and a slower overall revenue cycle.

Customized Healthcare Payment Solutions

We offer various medical payment methods, including:

Interactive Voice Response (IVR)

Quick Response Codes (QR)

White-label payment gateway solutions

Card on file

Branded Payment Sites

Text to Pay.

With Our Intuitive EasyADMIN Dashboard, You have Visibility into all Patient Payments Activity.

When patients can pay their statements using the method that they prefer, businesses can collect payments faster, improve patient satisfaction levels, and reduce frustration for every party involved, from the hospital’s billing department to the patients themselves.

Because patients may already struggle with making payments due to financial insecurity, integrating new payment options, and automating the billing process will reduce friction and alleviate stress.

As clients of a high-quality, patient-centric organization, your patients deserve payment methods that are simple, clear, and easy—not roadblocks. Because you’re a healthcare organization with limited staff time, these roadblocks can negatively affect employees as well. MMS can save internal financial departments time and money by automating the patient billing process and keeping track of patient billing preferences.

Providing your customers with the tools they need to make on-time payments will improve the provider-patient relationship and create a more reliable revenue cycle for your business for years to come.

Securely Accept Payments Within Your Patient Statements

MailMyStatements offers our clients a friction-less experience so your patients can pay with confidence no matter what channel they choose. That’s why we’ve partnered with Clearent, a leader in payment technologies and services, to provide you with integrated and secure payment acceptance.

Mobile Payments Offer Flexibility.

Mobile payments have increased dramatically in recent years because of security and convenience. Research shows that in 2011, mobile payments accounted for 2 percent of all consumer payments. By 2015, that number had jumped to over 20 percent and is still rising. Mobile payments allow patients to self-manage their medical bills without the hassle of creating an account and logging in every time. They can also make payments on-the-go or during any time of the day.

Mobile payment methods and mobile-specific payment portals and apps is the solution the healthcare field needs, making paying and understanding your medical bills just as easy as paying your utilities online.