Product Overview
Social Marketing
Social media management for big businesses
Engage customers with meaningful social marketing content and campaigns that drive affinity — and accelerate business results.Khoros Social Marketing brings together all of your social media accounts and campaigns and the people who manage them into one place.
Specifications
It’s secure: Thanks to robust security capabilities, governance tools, and approval workflows.
It’s powerful: So you can measure and report on the things that matter to your business with custom metrics and unified visibility across paid & organic.
And it’s open: So you can leverage your existing software investments with key integrations across your workflow.
Scale your interactions
Never miss a moment to connect with a customer. Bring all your teams, channels, and content — across paid and organic social media — into one platform to manage integrated social campaigns and real-time conversations in a single dashboard.
Elevate your content
Collaborate, plan, and manage targeted social campaigns that inspire connection with your audiences.
Protect your brand
Provide administrators with visibility and control over your channels, teams, and workflows to promote a consistent brand voice and governance across your social presence.
Measure what matters
Define success on social media with metrics that matter to your business with configurable dashboards, custom metrics, and data exports that connect results back to business value.
Publishing
Schedule content for exactly when and where you want it to appear, across multiple accounts, channels, and dates.
Display
Content
Offer complete management of all of your content with folders, campaign and content tags, themes, and permissions.
Real time
Planning
Organize content by campaigns, then report on those campaigns.
Reporting
Trust that you understand the performance of every piece of content.
Risk
Proactive risk management
Get visibility into and control over who has access to your native social accounts.
Influencer
Labeling
Label content according to your business goals and structure.
Moderation
Use our inbox to respond to customers one-on-one.
Content
Approvals
Route content through an approval system that allows for as few or as many layers of review as you need.
Share
Collaboration
Enable cross-team collaboration through a shared planning space, content center, in-app notes, email notifications, and visibility across channels and responses.
Global
Global calendar
View scheduled ads and organic content, layered with campaign and business context, on the same calendar.
Secure
Simple, secure point of entry
Provide your team with a single, secure point of entry for accessing native channels without having to share passwords.
Redisplay
Social redisplay
Organize, distribute, and integrate content created by your audience across any digital touchpoint to drive engagement.