Kareo Engage

Healthcare & Pharmaceuticals | Medical Billing Software

https://www.kareo.com/ 8887752736
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Product Overview

KAREO ENGAGE - PATIENT ENGAGEMENT SOFTWARE

Grow your practice and create a superior patient experience

Patients are the lifeblood of your practice. To thrive in today’s patient-centered market you need a holistic approach to how you deliver patient experience alongside patient care. Kareo Engage helps you create a superior end-to-end patient experience, getting found online, communicating with patients, to re-care reminders. The result is better care delivery, increased collections and happier, healthier patients.

Engage With Your Patients

Improved care and patient collections

The integrated patient communication capabilities of Kareo Engage helps you stay connected with your patients to optimize your care delivery and patient collections.

Practice growth

Build your brand online and connect with patients. We make it easy for patients to find you, choose you, promote you and keep coming back.

Patient communications

Close the communication gap with secure messaging, automated appointment reminders, online patient intake, re-care reminders, patient surveys and friendly online scheduling options.

IMPROVE YOUR BILLING AND CLINICAL WORKFLOWS

When you integrate Kareo Engage with your Billing and Clinical workflows, you get the full benefit of end-to-end patient experience management. Your front office staff can stay on top of important patient communications, improving patient outcomes and satisfaction. Satisfied patients are more likely to leave positive reviews, refer friends and keep coming back.

Your billing department will benefit from the reduction in manual, error-prone data entry. Online patient intake, insurance capture and eligibility checks help to collect accurate and comprehensive patient data for future communications. This saves time for your staff and reduces patient payment confusion

Specifications

KEY FEATURES

Get Found Online and Grow Your Practice

It’s simple: if you don’t shine online, you won’t succeed in today's ever competitive market. Across the board, 77% of patients search online before making an appointment. Kareo Engage makes it easier for patients to find you online, and you'll show up higher in search results.

Online Directory Manager (ODM)

Improve your online presence with Kareo's ODM tool. Inconsistent business location information will cost you patients and impact the success of your practice. Now you can instantly sync your correct location data on dozens of healthcare sites, search engines, mobile apps, ad platforms and your own website.

Online Provider Profile

Get found online. Your online provider profile is the first thing potential patients look at when evaluating a physician, and Kareo makes sure you shine! You can easily customize page content and share positive reviews to increase search engine traffic to your site. And now patients can book appointments directly from your site, powered by Google.

Patient Reviews

A positive online reputation is essential for practice growth. Surveys show 84% of patients use online reviews to evaluate providers. With Kareo Engage, you can harness the power of positive reviews to boost your image online, and a handy auto-publishing option lets you spread the word through social media.

Practice Analytics

Kareo Engage provides a comprehensive view into your account, including referrals/reviews, an ROI calculator, appointment requests and future appointments. With our Practice Analytics Dashboard you can measure success and have that data at your fingertips.

PATIENT FACING FEATURES

Optimize Patient Experience and Improve Communications

Efficient and automated front office workflows get you paid faster and increase patient volume. Online scheduling, patient intake and automated appointment reminders can streamline your workflows and create a more satisfying patient experience.

Online Patient Scheduling

Transform your patient’s experience with online appointment scheduling and digital appointment confirmations. Patients can search by care provider and location within any specialty, saving your practice hours every day – time that is typically spent booking appointments manually over the phone.

Automated Appointment Reminders

Did you know that 90% of cell phone users ignore calls and rarely check voicemail? However, people respond to text messages in about 90 seconds and check email 34 times a day on average. What this means is that practices solely relying on phone calls are not reaching patients. Try Kareo’s text, email and phone reminders to ensure that patients show up for their appointments.

Online Patient Intake

Say goodbye to the clutter and confusion of paper forms. With online patient intake including demographics, patient insurance, medical history and digital consent forms, critical patient information and signatures are captured prior to the patient visit so you can reduce manual data entry errors and eliminate redundant steps from the patient intake process. Save time in collecting the accurate patient information you need to get paid. Your patients will thank you for a stress-free check in process.

Kareo Patient Kiosk

Kareo Patient Kiosk revolutionizes the in-office digital patient intake process by providing a modern, electronic experience that leaves antiquated, cumbersome efforts like manual data entry and time-consuming handwritten forms behind. Operating under both iOS and Android apps that were specifically developed for overburdened practice managers and their office staff, Kareo Kiosk is ideal for those wanting to eliminate the need for administrative data entry from paper intake forms, wasting precious appointment and care delivery time.

ADDITIONAL FEATURES

Patient Broadcasts

Let your patients know you’re running behind or that you’re thinking of them. For example, Kareo’s automated birthday feature is a good way to engage with patients on a yearly basis. Birthday emails have been shown to drive more visits to a practice and increase patient satisfaction.

Direct SMS Messaging

According to surveys, 62% of patients want to be able to directly communicate with their doctors. Text messages can be sent directly from Kareo's Message Center to any patient with a mobile number. This lets your staff communicate easier with patients regarding upcoming appointments, office announcements and care reminders. Best of all, patients can text right back!

Patient Surveys

Two out three patients feel it’s important for their provider to follow up after a visit. Kareo’s patient surveys provide an automated and customizable method to fill this important patient need and improve satisfaction. Satisfied patients rate their providers significantly higher. Kareo can help you set up your follow-up surveys as an essential part of the stability and growth of your practice.