Product Overview
What is Experity Patient Engagement
Patient engagement software solutions by Experity feature online patient registration, appointment scheduling, wait time transparency and queue management.
Patient Engagement Software Empowers Patients & Providers
Provide Convenience. Reduce Anxiety. Boost Satisfaction.
Specifications
When Patient Engagement Tools are Integrated and Easy to Use, You Deliver a Positive Patient Experience
Simple and convenient, our patient engagement software solution lets patients connect to your clinic digitally. They’re more satisfied. You’re more efficient.
Optimize Throughput
With texting and online registration, patients spend less time in your clinic, speeding up throughput so you can see more patients. And with increased demographic and data accuracy, you save time and money
Increase Patient Base
With a simple, seamless scheduling experience that helps you make first-time visitors lifetime patients, you build loyalty—and your client base
Inform Decisions
Detailed benchmarks on wait times, satisfaction scores, online appointments vs. walk-ins, and ROI, help you make informed staffing decisions and refine processes
Manage Your Reputation
Mitigate negative patient experiences quickly in near real-time. Experity makes it easy to monitor patient satisfaction, mitigate negative experiences, and share good reviews.
Integrated Workflows Mean Better Patient Outcomes
Our patient engagement solution helps you keep wait times down, reduce front desk effort, and boost customer satisfaction and loyalty. Patients can not only reserve their space in line, online, but complete the full registration process before even arriving in clinic—no paper required.
Empower Your Patients with Digital Tools
Enable your patients to come into your clinic when it works for them and supply pre-visit information from their mobile device, cutting short the time they spend in the office. It speeds up your workflow, reduces errors, and improves patient satisfaction.
Reduce wait times by 80% with smart queuing
Earn 3x more reviews online with surveys
Register patients online in under 8 minutes.
Reputation Management + Actionable Insights
Without insight to measure engagement, continuous improvement is hard to achieve. Get the tools you need to gauge your clinic performance and make changes to increase patient satisfaction.
Reputation management
AI-powered issue tracking
Text-based patient surveys
Net promoter score (NPS)
Team scorecards and engagement
Performance insights.
Patient Care Takes Center Stage
We deliver fast, convenient, connected solutions that elevate urgent care and evolve with healthcare to improve outcomes—for patients, providers, operators, and our communities.
EMR/PM
Spend less time documenting visits and more time caring for patients. Simplify and speed up your operations with workflows optimized for urgent care.
Revenue Cycle Management
Manage the complexities around urgent care coding, billing, and payer contracts. Stay compliant and get reimbursed faster.
Patient Engagement
Let patients easily connect with you from online registration to post-visit feedback. Provide an excellent experience to drive repeat visits.
Teleradiology
Deliver quick and accurate radiology interpretations. Employ our remote, board-certified radiologists for over read services.
Consulting
Open, expand, or enhance your business with insight from industry experts. Leverage our decades worth of collective experience to guide your next steps.