Esker Order-to-Cash

Customer Information Management

Esker’s Customer Information Management feature helps your business obtain a 360° view over your customers’ behaviors — from orders to invoices, through payments or claims — in one integrated platform. By providing realtime visibility into every customer account situation via an intelligent dashboard and KPIs, users benefit from simplified performance monitoring and easier issue identification and resolution.

Ai-driven Data Extraction

Built on a set of technologies designed to mimic human intelligence, Esker’s Artificial Intelligence (AI) Engine can extract and analyze data from orders, invoices, remittance advices and more by matching it against ERP master data. Esker’s suite of AI-driven solutions are designed for multiple use cases throughout the O2C cycle and include document and image recognition, as well as analytics and reporting.

Erp Integration

Esker’s O2C solution integrates with any ERP system and provides simultaneous integration with multiple ERPs, simplifying diverse environments resulting from M&A activity.

Global Management

Esker’s O2C solution is made for global organizations thanks to support of multilanguages, multi-sites, multi-currencies, worldwide payment coverage and global compliance. The cloud-based solution enables people to work better together while giving executives the level of visibility they need at each level of the organization.

Robotic Process Automation

Esker’s Robotic Process Automation (RPA) functionality allows your team to eliminate portal fatigue and focus on more value-added activities. Esker bots can be easily set up to connect to customer portals to instantly findand retrieve orders or post corresponding invoices.

End-to-end Connectivity

By making intelligent connections between all applications, Esker’s solution creates an environment of end-to-end efficiency. Staff such as CSRs and collectors can access vital data in real-time so they’re able to focus on higher-value tasks while customer service and AR managers can monitor performance with live KPIs and relevant metrics gathered in one customizable dashboard.