Product Overview
Edify Developer
We built the framework, so you don’t have to. Add real-time communication functions to your systems without having to build them from scratch with our software tools, APIs, sample code, and pre-built applications. Get everything you need to enhance your own apps, or customize communication systems so you can start sending text messages and making phone calls in minutes.
Interested in building and deploying your own apps? Want to customize the Edify CX contact center environment? The choice is yours. Extend the functionality of your business communications and contact centers with the following:
Specifications
Explore the Features
INTEGRATIONS
Prepackaged or fully customizable? With Edify, it’s both. Make your contact center solution work the way your business demands. No need for extensive development work, coding, or additional fees. Integrate real-time services, applications, and popular CRMs – like Salesforce and Zendesk – using our open API framework and pre-built connections, so you can get up and running quickly. We know needs vary and change too, so we enable connections to private databases through a simple user interface (UI). You get CPaaS functionality and a no-code interface, to easily tailor your business communications, without having to build backend infrastructure.
PROGRAMMABLE VOICE
Add reliable, crystal-clear voice services with our programmable voice APIs. Create apps to engage callers in real-time and easily gather information for authentication and verification processes, customer feedback surveys, and more.
PROGRAMMABLE MESSAGING
We make messaging easy. Give your customers tracking updates on orders, confirm appointments, solicit feedback, or provide two-factor authentication via SMS, chat, or social media. Meet your customers on their preferred channel at every stage of their journey. If you want to talk to customers, we'll help you do it.
PHONE NUMBER PROVISIONING
As a telecommunications provider, we can provision and route phone numbers from more than 60 countries in 37 data regions. The connections are virtually instant, ensuring high-quality, low latency connections.
PRICING
Edify Developer pricing is simple and completely usage-based. Get started risk-free with a $10 credit for all accounts. Try our APIs with no obligation.