ClientInsight

Data warehouse

ClientInsight was built to serve communities with multiple data sources. The extensible architecture of ClientInsight can integrate data sources such as HMIS, electronic health records (EHR), and many others. The ClientInsight platform provides an end-to-end solution for ingesting large datasets, processing data in a customizable pipeline, as well as client deduplication and matching within and across data from all source systems. Additional security measures separate personally identifiable information (PII) into a more secure database while storing de-identified data into the data warehouse.

Dataquality alerts and reports

ClientInsight helps you identify data quality issues the day they become a problem, not months later. During data ingestion, the system will run data quality checks based on the latest HUD CSV export specifications, scanning the data for violations. If the violation rate exceeds a predetermined threshold, ingestion is halted and the system sends an alert to system administrators. After ingestion, ClientInsight continues to perform data quality scans to identify any additional issues, using statistical analysis, artificial intelligence, and machine learning techniques.

Client deduplication

Save yourself hours of effort with ClientInsight’s intelligent, AI-enhanced client deduplication. When you aggregate client data from multiple sources, one of the biggest issues is duplicated client data, inflating the administrative burden and skewing the numbers of reports. ClientInsight uses a state-of-the-art machine learning library to perform dynamic probabilistic matching and overcome systematic biases, letting you train the system to do the most tedious work for you.

System performance reports

Watch the impact of your programs unfold in real time. ClientInsight’s System Performance Reports allow you to review each program’s progress and effectiveness. You can see how long clients are enrolled in each program, broken down by CoC, organization, and project type, to measure how well each project is performing. With real-time data, these reports enable you to spot areas of opportunity and watch progress as it occurs.

Automated Data Cleansing

Automation saves you time and money! Our data quality cleansing and client deduplication process can run with minimal input from you; our AI-driven process lets you train the system to identify client matches with a predetermined threshold of confidence. You can set it to run in the background while you focus on other work.

Analysis and Privacy

Client data is deidentified so you can analyze and publicly report on your data without ever jeopardizing the privacy of your clients. PII data is stored in a separate database guarded by extra security protections.

Actionable Data Insights

ClientInsight lets your tease out the stories hidden in your raw data, giving you and your stakeholders actionable insights in ways that just aren’t possible with other data warehousing solutions. Leveraging Power BI, you can visualize your data in limitless ways.

Program Performance Analysis

Analyze the how long clients are enrolled in programs and the break down by geospatial region, organization, and project type to measure how well each project is doing.

Unparalleled Reporting Power

Our semantic data model lets you build and save report types that do the hard work for you. Our reports are highly interactive, allowing drill-down and drill-through, and ClientInsight allows you to create unique dashboards for programs, organizations, and even individual users.