CSG ASCENDON

Sell any digital service direct to customers

Get in-demand offers in front of customers

Publish, sell and recommend content through a customizable digital storefront, and manage devices and entitlements for every user.

Increase acquisition, reduce churn

Attract new customers with promotions, merchandising, discounts and more. Reward loyal customers with personalized offers based on history, habits and preferences.

Launch products fast, and sell even faster

Launch Ascendon in months—and roll out new services in days—with a highly scalable SaaS platform built on Amazon Web Services.

Give customers everything they want in one place

Add and update digital products in Ascendon’s product catalog, then create bundles with partner services to sell through to consumers.

Bundle digital and traditional services (e.g., broadband and streaming video)

Match your digital storefront with your brand's personality through theme, branding and metadata widgets

Sell services à la carte or in packages (hard bundle, soft bundle, pick list)

Set up multiple subscription frequencies (day passes, monthly charges)

Localize offer currency and taxation based on a customer’s location.

Offer digital subscriptions—and so much more

Build on your subscription success with capabilities like promotions and merchandising. Accept payments in over 100 countries across different channels and currencies.

Manage every part of the buying journey, from trial subscriptions to renewals to cancellations

Process payments on any channel, including credit or debit cards, loyalty programs, gift cards or third-party digital wallet offerings

Facilitate subscription and one-time charge pricing models

Provide discounts and coupon codes to reward subscriber loyalty.

Everything you need for digital offers

Identity management

Authenticate and register subscribers from within your site or platform with native integrations, and enable enterprise ID management with federated identity.

Product catalog

Manage one-time or recurring products with Ascendon’s product catalog, and build product and pricing rules to drive maximum acquisition and upsell.

Subscription management

Support the ordering and automatic renewal of recurring subscriptions. Sweeten the deal for customers with discounting, coupons, cascading pricing and more.

Revenue management

Support any monetization model (prepaid, subscription, usage, etc.) through any payment method (credit card, carrier billing, vouchers).

Order management

Orchestrate the complexity of traditional service fulfillment to next-generation digital service enablement with configuration-based order management.

e-Wallet

Support popular payment methods like credit and debit cards, PayPal, physical/digital gift cards, loyalty points, Apple Pay, Google Pay and direct carrier billing.

Charge calculation

Bill and charge customers in real time (prepaid) or through invoices (postpaid). Rate and apply usage charges based on pre-set charging rules.

Payment processing

Accept global payments with pre-integrations into the world’s most expansive payment gateways and payment processors.

Reporting

Get a real-time view of customer, product, sales and transaction data through a reporting portal. Design dashboards within Ascendon or extract the data into your own analytics suite.

Engage with customers on their terms

Create personalized offers based on history, habits and preferences, and deliver services on any device. Post-sale, solve any problems your customers have with built-in digital self-service.

Let customers access services how they want (web, mobile, connected TV and more)

Reduce subscription friction points like manual payments with securely stored payment options

Get a 360-degree view of customers through accurate, real-time reports and dashboards

Integrate Ascendon into existing web and platform experiences (e.g., subscriber management and log-ins)

Launch fast, fail fast, scale fast

Get to market so fast your competitors won’t even know they’re behind. Learn what isn’t working—and double down on what is—so you can deliver maximum value every time.

Launch Ascendon in as little as 12 weeks, and roll out new services in days

Support new use cases with comprehensive charging models (one-time, subscription, usage-based)

Diversify lines of business to offset flat revenues in other departments

Stand up Ascendon as an adjunct billing system to minimize operational disruption.

Get the most out of cloud services and scale

Increase efficiency with a platform and processes built for the digital world. Get the technical flexibility you need with our modular build and microservices.

Automate order fulfillment, self-service and more with pre-built workflows

Integrate with the platforms you use every day with 350+ APIs

Deploy some or all Ascendon modules to maximize your ROI

Scale up and down on demand (and especially during peak times) with the scalability and reliability of cloud and microservices

Always be online when it counts with managed infrastructure and active/active architecture.