Product Overview
Shift your activity center up a gear with the complete
Clubspeed package
Clubspeed’s venue management software is a simple, yet extremely powerful and easy-to-use system for every member of your team. Our solution helps you take care of your customers while collecting valuable insight into their behaviors. Regardless of your specific needs, the world’s most trusted family entertainment platform is here to help you succeed!
Specifications
Drive Revenue
Point of Sale (POS)
Use the touchscreen Point of Sale
(POS) kiosk to complete registration, book events, schedule activities, sell
merchandise, sell gift cards, log food items, and more!
Customer Relationship Management
(CRM)
Manage your customers from one
super simple to use database. Search contacts, email event confirmations,
contact your customers, handle online pre-registration, and more!
Cashless Card Systems
With fewer people carrying cash,
our software integrates many cashless payment options to simplify the customer
check-out process and allow them to easily purchase or recharge gaming cards.
Online Booking
While many facilities offer
activities to walk-in customers, more serious thrill-seekers appreciate the
ability to quickly and easily book their activities online at their
convenience. Best of all, you can manage all your onsite and online bookings in
one easy-to-operate platform.
Gift Card Management
Whether using physical gift cards
or e-gift cards, you can manage it all within Clubspeed’s gift-card module. We’ll
even handle customizing and printing your physical gift cards so you only need
to worry about selling them.
24x7x365 Support
Clubspeed provides support
services to meet a diverse global customer base. Enjoy 24-hour support, 7 days
a week, 365 days a year via a support line plus email and online support. We’ll
even provide translation services if needed!
Customizable Reporting
Gain critical business
intelligence with customizable reporting on the key aspects of your sales,
marketing, business capacity, and financial reporting. Customized integration
with fiscal printers and software, and much more.
Integrated Credit Card Payments
An integrated solution combines
payment processing with Clubspeed to provide streamlined operations. You can
process credit card transactions much faster and human error is out of the
equation! Your security increases and chargebacks are reduced significantly.
API
Our API interface gives you
in-depth access to use your data anywhere, anytime! Integrate with your
website, add dynamic leaderboards, incorporate 3rd party displays, and more!
Streamline Operations
Registration Kiosk
Whether you have a stationary
kiosk or iPad registration, Clubspeed’s user platform not only looks great but
also cuts wait time for employees and guests alike! The customer experience has
never been better!
Automated Marketing
Use automated emails for marketing
or loyalty programs to stay in touch with your customers. Send birthday emails,
coupons, and promotions based on specific criteria you set such as last visit,
date of birth, purchase history, and more.
Gift Card & Loyalty Program
Whether using physical gift cards
or e-gift cards, you can manage it all within Clubspeed’s gift-card module.
We’ll even handle customizing and setup custom rewards programs and turn
visitors into loyal, repeat customers. Giveaway points, gifts, or special
advantages of your choice. Consistent members will love the special promotions
coming their way!
Waiver Management
Create and manage all of your
waivers via Clubspeed; a fast and easy process even quicker for returning
customers! Adults can add minors with a click, allowing an entire family to
register in just a matter of minutes.
Inventory Management
POS Inventory Management: An
in-depth management system tracks the sale of tangible goods automatically
through the point of sale (POS). Auto-generate orders based on current
inventory levels to alleviate the overhead of tracking and selling your hard
goods. Our full inventory reporting suite will help you understand usage,
shrinkage, current levels, and reorder points.
Garage Management
Garage Inventory Management lets
you take control of fleet maintenance and inventory. Track the cost of parts
and other costs associated with managing your collection of vehicles.
Preventative maintenance will help you avoid costly repairs and increase the
safety of your guests.
Customizable & Automated
Reporting
Take your analysis one step
further! Setup automated delivery of reports right to your mobile phone, you
can even customize these reports based on what type of data you deem the most
important for your business.
Operational Alert
Take your reports a step further
and create alerts. Automate dynamic reports based on data you specify to
uncover trends and areas for improvement. For example, send an email alert when
you hit a certain amount in revenue or number of guests by hour.
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Scheduling & Calendar
Management
Schedule any birthday or corporate
event with our advanced booking wizard. Here your team can create intricate
bookings that are all tied into your schedules and POS system, ensuring
everyone stays on the same page.
Enhance The Guest Experience
Gamification with Real-Time
Leaderboard
Appeal to the competitive nature
of your clients and amplify their gaming experience with real-time
leaderboards, race results, and positions. Clubspeed is not only a game-changer
but it is also a marketing marvel; share upcoming races and events, activities,
videos, advertisements, and more.
Online Customer Portal
Customers can view their stats of
the day, week, or month via a live scoreboard; they can even log in to see
their history and skills online. In addition, Clubspeed gives your business
another way to stay in touch with your customer base and encourage repeat
visits.
Race Timing - ProSkill
Precise time is a key advantage of
our software. Clubspeed integrates with the most popular timing hardware so
your team can run races, assign karts, grid by ProSkill, and even manage
tournaments with our software.
Loyalty Programs
Setup custom rewards programs and
turn visitors into loyal, repeat customers. Giveaway points, gifts, or special
advantages of your choice. Consistent members will love the special promotions
coming their way!
Mobile App
Offer a reliable mobile presence
with our customizable mobile app available for any IOS and Android user. Allow
customers to view race results, online booking, QR membership code, live
scoreboard, leaderboards and more.
Membership Management
Building your customer base and
recurring revenue through membership programs is easy! Allow access to special
pricing, events, marketing, and member-only benefits. Use alongside automated
emails and auto-bill for easy maintenance.